The Marketplace is available 24/7 and allows us to be available as needed during normal business hours. Any time you call the Marketplace it is important to give them the Agent name Ben Howell and NPN number 133476, especially during the Open Enrollment, otherwise there will be a delay in our being able to help you if needed. The new plan features, coverage, changes, etc. and will be made available to you via email and at our group meetings.

** Personalized assistance will also be available as needed but we would like to help you become self guided through the income update process which may be an every year issue. We ask that you attend a group meeting during Open Enrollment to learn how to do this and to get new plan information for 2017.

During the Open Enrollment period email may at times be the quickest way to respond.
* Please call or email us during the later part of October to schedule for one of the group meetings.

We will have group live video GoToMeetings and group Face to Face Meetings.

We thought prior to the 2016 enrollment that the subsidy would automatically carry over from one year to the next as it is supposed to. However, the Marketplace (Dept. of Health &
Human Services) did not send the carriers the data until Dec 31st to properly establish the January billing notices. Thus there were some folks whose subsidy was lost and others whose billings were out of whack for several months.

Early last November, the carriers were told of this possible delay,so we began telling you to contact us to "reenroll" and many of you did. What we have learned though is that it is logistically challenging to properly assist and reenroll everyone during the short Open Enrollment period so we are making a change in how we help you this coming Fall.

Here is what we are asking you to do in order to be sure your subsidy is "reestablished"
for the 2017 year:

1.) Call the Marketplace at 1-800-318-2596 during Open Enrollment and provide them with your information that you need to reenroll. Provide them with my agent name, Ben Howell, and my NPN number of 133476. They will be able to make any update to income or "reset" your income for expected 2017 MAGI and reenroll you into the same plan or different plan for 2017.(They will be able to see your current plan information.) It is important to provide agent name and
NPN so that we can confirm your enrollment information and assist as needed.

OR

You can create an account and reenroll without the Marketplace assistance and do it yourself.

2.) You can go to www.healthcare.gov and "create an account". These easy steps take 10 minutes. Try to do this now prior to Open Enrollment so it will be ready. Simply go to the website, click "log in". Then below the green button, click "create an account". Enter your name, email, choose a password and select security questions. That's it. During the Open Enrollment period, when you login one of the questions on the form will be, "Is anyone assisting with your application?" Answer Yes Agent/Broker, list Ben Howell and NPN number of 133476. If you are uncomfortable doing this then we recommend calling the Marketplace and they will go throughthe application, or get in touch with us.

OR

3.) Contact us for one on one assistance at 864-987-9996.

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